Privacy Policy

What is and is not done with your personal data on this website, you will find it here. This policy expresses how the personal information of all people who interact with Center Medic Fenals S.L. will be treated and protected. through this website. Please, you must read all sections of the Legal Notice, the cookies policy and this privacy policy before using this website. In accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of April 27, 2016 (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of the digital rights, Center Medic Fenals S.L., informs you that, by accepting this Privacy Policy, you give your express, informed, free and unequivocal consent so that the Data you provide, and to which the security measures, technical and organizational provisions provided for in current regulations, are treated by Center Medic Fenals S.L., as data controller.


  • Identity of the Controller: Center Medic Fenals S.L.
  • Commercial name: Policlinic Lloret
  • NIF/CIF: B55115299
  • Address: VILA DE BLANES, 136 LOCAL 5, 17310 LLORET DE MAR, Gerona
  • Email: info @
  • Activity: General medicine activities


For the purposes established in this Privacy Policy, Center Medic Fenals S.L. collects and processes the Personal Data detailed below, which will depend on the different products or services you request on this Website:

Identification data: name, surname.

Contact information: postal address, email, mobile phone number.

Navigation data: IP address, type and identification of the device, type of browser, domain through which you access the Website, navigation data, activity on the Website.


We process your personal data with the following legal bases:

  • The execution of a contract with Center Medic Fenals S.L., for the contracting of services, publishing advertisements and managing the requested services.
  • The user’s consent in relation to contact, subscription to content and sending commercial communications, via email, cookies or messaging systems.
  • The legitimate interest of the data controller to protect the users of the Center Medic Fenals S.L. website. of abuse and fraud in the use of our services.


  • Contact form: There is a contact form for questions, suggestions or professional contact. In this case, the name and email address will be used to respond to them and send the information that the user requires through the website.
  • The data will be processed in patient management at an administrative, accounting, tax, and health level.
  • Carry out market studies to measure the quality of our services or products, through satisfaction surveys.


Client Data: The period of retention of personal data will vary depending on the service that the Client contracts. The period of conservation of the data as a Patient and/or Client will be in accordance with the period required to have the accounting, tax, and health information at the request of the competent public entity (Tax Agency, Courts or Tribunals). In any case, it will be the minimum necessary, and can be maintained up to:

  • 4 years: Law on Infringements and Sanctions in the Social Order (obligations regarding membership, registrations, cancellations, contributions, payment of salaries…); Arts. 66 et seq. General Tax Law (accounting books…).
  • 5 years: Art. 1964 of the Civil Code (personal actions without special deadline).
  • 6 years: Art. 30 of the Commercial Code (accounting books, invoices…).
  • 10 years: Art. 25 of the Law on the Prevention of Money Laundering and Financing of Terrorism.

Potential customer data: the data will be kept in any case for the duration of the established commercial relationship and, once concluded, for two years, unless the user first requests its deletion.


Any person has the right to obtain confirmation as to whether Center Medic Fenals S.L. We are processing personal data that may or may not concern you.

Interested persons have the right to:

  • Request access to personal data relating to the interested person.
  • Request its rectification or deletion.
  • Request its cancellation.
  • Request limitation of treatment.
  • Oppose treatment.
  • Request data portability.

If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.

If you feel your rights have been violated regarding the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through your website:

To exercise these rights, you can write to info @

There is a form for the exercise of your rights, you can request it by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.

These forms must be signed electronically or accompanied by a photocopy of your ID.

If someone represents you, you must attach a copy of your ID, or it must be signed with your electronic signature.

The forms can be submitted in person, sent by letter or by email to the address of the person responsible that appears at the beginning of this text.

If you do not wish to continue receiving e-mails, SMS or equivalent means of communication from Center Medic Fenals S.L., you only have to send a message to, indicating your e-mail address and telephone number and that you wish to unsubscribe from the service. sending commercial communications.


Security notification and breach declaration: At Center Medic Fenals S.L. we undertake security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and nature of the personal information; However, if Center Medic Fenals S.L. determines that your service data has been misappropriated (including by an employee of Center Medic Fenals S.L.), has been exposed by a security breach or incorrectly acquired by a third party, Center Medic Fenals S.L. will immediately inform you of this security breach, misappropriation or improper acquisition.



The data may be transferred or communicated, where appropriate, to paying entities (mutual, insurance) for collections or payments, as well as at the request of the Tax Agency, Courts or Tribunals.

Many tools used on this website to manage data are contracted by third parties. To provide services strictly necessary for the development of the activity, Center Medic Fenals S.L. shares data with the following lenders under their corresponding privacy conditions:

Third party service providers (for example, payment processing services, order processing, analytics, marketing campaign management, website management, and email distribution and other similar service providers) so that they can perform business functions on name of Center Medic Fenals S.L. .

The web development and maintenance company, or the hosting company, may have access to this website occasionally. They have signed a service provision contract that requires them to maintain the same level of privacy that applies to the treatments carried out on this website.

Any international transfer of data derived from the use of tools or service providers will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy, secrecy and data security. .

Specifically, this website uses the following tools:

  • Analysis tools
  • Online chat tool

The record of personal data provided at the time of contact, interaction with the website and any other data provided during navigation, including the information provided by cookies in relation to browsing habits, will be used to be segmented or categorized with the purpose of applying them to the activity related to the management of general administration, information, marketing of advertising spaces, analysis of proposals requested by users/clients, statistical study of the services and content used, tastes and preferences; and surveys or forms.

Profiling, through the analysis of your individual automated decisions, consists of the use of your personal data to evaluate certain personal aspects, such as the analysis and prediction of your economic situation, personal preferences, interests, behavior, location, movements and attitudes. The logic applied to obtain these profiles is the use of statistical procedures and the consequences of this processing of your data by creating profiles, sending personalized communications of your interest with content related to veterinary services.

The legal basis for the processing of your data for the indicated purposes and the preparation of automated individual decisions by creating profiles, is the consent granted by checking the box indicated above.

SECRET AND DATA SECURITY is committed to the use and processing of the user’s personal data, respecting its confidentiality, in accordance with its purpose; as well as to comply with its obligation to save them and adapt all measures to avoid alteration, loss, unauthorized treatment or access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. This is a security protocol that ensures that your data travels completely and safely; That is, the transmission of data between a server and the web user, and in feedback is fully encrypted or encrypted. cannot guarantee the absolute impregnability of the Internet network, nor, therefore, the violation of data through fraudulent access by third parties.

Regarding the confidentiality of the processing, Center Medic Fenals S.L. will ensure that any person who is authorized by Center Medic Fenals S.L. to process client data (including its staff, collaborators and lenders), will be under the appropriate obligation of confidentiality (whether a contractual or legal duty).

When a security incident occurs, upon realizing Center Medic Fenals S.L. You must notify the Client without undue delay and provide timely information related to the Security Incident as it is known, or when reasonably requested by the client.


As a user, you are solely responsible for the veracity and correctness of the data you send to, exonerating Center Medic Fenals S.L., of any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, committing to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.


Center Medic Fenals S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In these cases, the changes introduced will be announced on this page with reasonable notice before they are put into practice.

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